Terms of Use

About using this website

The services of this website are provided for individual users for non-commercial use only. By using this website and the services provided herein, you agree to refrain from the following:

   • Use any content for commercial purposes without prior consent
   • Make speculative, fraudulent or fictitious bookings
   • Carry out unauthorized alterations, duplication, distribution, creation of derivative material, transferal, resale, web crawling and other automatic access/copying of the content and information on this site
   • Post discriminatory, abusive, insulting, or threatening remarks or any other remarks that cause distress to others
   • Attempt to obtain information about other users through hacking or any other means

Please note the following about bookings for large groups (15 people or more): Any number of bookings that total 15 or more people made by the same person for the same lodging facility and same lodging dates will be considered collectively as a group booking. Such bookings will be charged cancellation fees when applicable in accordance with the lodging facility's cancellation policy for groups of 15 or more. Furthermore, similar bookings that total more than 30 people will be charged cancellation fees applicable for groups of 30 people or more, and those that total 100 or more people will incur cancellation fees for groups of 100 people or more.

Recommended browser

Operations cannot be properly secured when accessing this site using certain types of browsers. Examples of such browsers include preview browsers, beta browsers, and browsers for mobile devices.

Secure operation environment


Microsoft Internet Explorer 11
Google Chrome
Mozilla Firefox



* We recommend using the latest versions of Firefox, Chrome and Safari.
* Even in recommended browsers, display and functionality issues may occur depending on your device, operating system, and plugins.

Transport Layer Security

In order to comply with security and data integrity best practices, JAPANiCAN.com will disable encrypted communication using “TLS 1.0 / 1.1” beginning from Dec. 16. 2019 (JST).

In order to continue using our site, please upgrade to a TLS 1.2 compliant browser.

The following versions of major browsers / operating systems will no longer be able to browse our site. For your security, JAPANiCAN recommends always using the latest version of your web browser.

  • Internet Explorer 10 and earlier
  • Windows XP
  • Windows Vista
  • Mac OS X 10.8 (Mountain Lion) and earlier
  • iOS 5.0.1 and earlier
  • Android OS 4.4 and earlier


All content (including information, trademarks and logos, and designs) posted on this website belongs to JTB Corp. and is protected by copyright. All rights expressly reserved.

No content whatsoever may be transferred, copied, or reproduced, in whole or in part, in altered or unaltered form without the prior written consent of JTB Corp. except for personal use or as otherwise expressly permitted by law.


While this website is maintained in accordance with the dictates of common sense as adhered to by JTB Corp., the Company makes no guarantees whatsoever as to the completeness or accuracy of the information provided on this site.


Some of the content on JAPANiCAN.com utilizes cookies. Please note that if you set your browser to reject cookies from JAPANiCAN.com, some of the site's contents may not be displayed or function properly. Therefore, in order to ensure that all content is properly displayed and functional, please set your browser to accept cookies.

Note: Cookies are packets of data that are sent by a server to your web client (i.e. browser), saved, and can then be sent back unchanged the next time you access the same page. The information contained within the cookies used by our website will never include personal information like name, date of birth, e-mail address, home address or bank details.


Some of the content on JAPANiCAN.com utilizes JavaScript. Please note that if you set your browser to ignore JavaScript, some of the site's contents may not be displayed or function properly. Therefore, in order to ensure that all content is properly displayed and functional, please set your browser to run JavaScript.

Email Spam Filter

Automated confirmation mails will be sent to the email address you provide when booking hotels and tours or submitting an inquiry via the inquiry form. If you have not received these emails, please be sure to double check your email's spam folder. If emails from JAPANiCAN.com are being filtered into your spam folder instead of being delivered to your inbox, please mark them as not spam.

How We Protect your Personal Information - About SSL

In order to protect your privacy, SSL (Secure Sockets Layer) encryption technology is used when personal information is sent to our site.

When SSL encrypted transmission is established, all information sent and received over the https address is encrypted.

If you would like to find out more about the safety measures in place, please click on the Cybertrust Japan "Trusted Web Seal" below.

The amount displayed is calculated in JPY at the current exchange rate.
Please be aware that an administration fee is incurred if you require that payment
be made in a different currency.

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