|| Open daily, 9:00 - 22:00 (Japan Standard Time)
|| (From Overseas) +81-3-6219-8682
(From Japan) 03-6219-8682
Emergency contact number on tour departure day: 03-5796-5454 (7:00 - 9:00)
|| English, Chinese, Korean, Japanese
If you need help canceling a booking that will incur a cancellation fee as of the following day,
please be sure to call us instead of emailing.
Cancellations or changes via phone: Accepted until 22:00 (JST).
Cancellations or changes via email: Accepted until 20:00 (JST). Any requests for cancellation
or reservation changes received after 20:00 will be considered received at 9:00 on the next business
day. Any applicable cancellation fees will be applied accordingly.
Email inquiries outside of business hours: Email inquiries received after 20:00 will
be processed from 9:00 on the next business day. We will endeavour to reply within 2 business